To setup a new water account in Grimsby, you may complete the Water Change Ownership form using the link below or call 905-945-9634.
Water Billing
All properties in the Town of Grimsby below the Niagara escarpment are billed for water services. Residential and commercial properties receive a bill every four months.
The Town of Grimsby offer its residents many options to pay their water bill.
Charges on your water bill
There are three charges that appear on your water bill – a fixed water charge, a variable water charge, and a variable wastewater charge:
- The fixed charge pays for the cost of maintaining the water system
- The variable charges are based on consumption and are determined by your water usage. (The Town subtracts your last reading from the current reading to calculate the amount of water usage for the billing cycle).
2025 Water rates
The 2025 water and wastewater rates are effective January 1st, 2025:
Fixed water rate (Base Charge) is $115.41 every four months
Variable rates, based on consumption:
- Variable water rate $1.57 per m3 (1,000 L)
- Variable wastewater rate $1.72 per m3 (1,000 L)
2024 Water rates
Fixed water rates (Base Charge) is $112.05 every four months
Variable rate, based on consumption:
- Variable water rate $1.54 per m3 (1,000 L)
- Variable wastewater rate $1.23 per m3 (1,000 L)
Wastewater Billing
As approved by Council on March 6, 2023, the Town of Grimsby funds 50% of the wastewater program through a wastewater variable rate, while the remaining 50% is funded through the tax bill as a special area levy, representing the fixed portion of the service cost. Funds collected through the wastewater tax levy are used to pay for sewage treatment costs, routine maintenance programs, and long-term capital rehabilitation and replacement programs.
Billing dates
The town is divided into four areas for billing purposes. Each of those areas are billed three times a year. If your water account number begins with:
Account number |
Area |
Billing months |
---|---|---|
001 to 016 |
A |
January – May – September |
020 to 034 |
B |
February – June – October |
036 to 054 |
C |
March – July – November |
056 to 070 |
D |
April – August – December |
If you have not received your bill by the end of your billing month, please contact the water department at 905-945-9634
Purchasing a Grimsby property with water services
Selling a Grimsby property with water services
Homeowners who have sold a property in Grimsby that have a water meter are required to notify the Town of the closing date and to provide a forwarding address for their final bill. You may notify the water department by completing the Water Change Ownership form or call 905-945-9634.
All Town of Grimsby water bills are in the name of the property owner and mailed directly to the property owner. Water bills are not mailed to tenants.
If a water bill remains unpaid after the due date, a one-time penalty of 5 per cent is added to the balance of the bill. A reminder notice will be mailed 10 business days after the due date. If a water account remains unpaid 25 business days after the due date, the outstanding water charges will be applied to the property's tax account and incur interest charges similar to overdue tax.
Contact Us
Town of Grimsby
160 Livingston Avenue
Grimsby ON, L3M 0J5
Phone: 905-945-9634
Fax: 905-945-5010
Sign up to stay up to date with news from the Town of Grimsby
Stay up to date on the Town's activities, events, programs and operations by subscribing to our News Alerts.