Accessibility

The Town of Grimsby is committed to providing a high level of service to members of the Grimsby community. An integral element of this commitment is an effort to create an inclusive, accessible, barrier-free environment both at Town facilities and through our official website.

Town of Grimsby accessibility plan

The Accessibility for Ontarians with Disabilities Act (AODA) requires an accessibility plan to be prepared each year. The plan must address the identification, removal and prevention of barriers to persons with disabilities in the Town's by-laws, policies, programs, practices and services. The plan should include:

• A report on the steps the Town has taken to identify, remove and prevent barriers to people with disabilities
• How the municipality assess its proposals for by-laws, policies, programs, practices and services
• A list of by-laws, policies, programs, practices and services the municipality will review in the coming year to identify barriers
• How the municipality intends to identify, remove and prevent barriers in the coming year

In addition, the act imposes other obligations on Town as follows:

• Access must be considered when buying goods and services
• Development of accessibility plans for municipally administered, sub-contracted or licensed transit providers in consultation with persons with disabilities.
• Ensuring new social housing includes a percentage of modified units
• Municipalities may stipulate accessibility in issuing business licenses
• Access must be considered in planning and subdivision approval
• Enforcement of increased fines for misuse of Disabled Person Parking permits and designated parking spaces
• Ensuring improved access to municipal elections through selection of voting locations

Municipalities are to make the Accessibility Plans and Policies available to the public. You can download the Multi-Year Accessibility Plan, Accessibility Policy and Accessibility Standard Compliance Policy now.

Should you require a document in an accessible format please complete the following online accessibility request. The Town of Grimsby values your feedback regarding our services. Please complete the following online feedback form. 

These materials are available in alternate format, upon request.

Website accessibility 

Every effort is made to ensure the Town of Grimsby website complies with the AODA. Please note that efforts to ensure all information posted meets AODA standards is an ongoing work in progress.

Note about third-party websites: The Town of Grimsby does not have control over third-party documents or content linked to our website specific to accessibility.

Accessibility Compliance Reporting

As a designated public sector organization, the Town of Grimsby must complete an Accessibility Compliance Report to ensure that our organization is in compliance with Ontario’s accessibility laws. Under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), organizations must make their accessibility compliance reports available to the public. 

The completed Accessibility Compliance Report can be viewed here. 

Accessing content in an alternative format 

If you require additional or other formats for communication or information, contact the Town of Grimsby to make arrangements.

Let us know if you have an issue

Please contact us should you have any issues accessing any content on our website and every effort will be made to assist you. Please contact us or call 905-945-9634  for assistance.

Joint Accessibility Advisory Committee (JAAC)

The Joint Accessibility Advisory Committee is comprised of representatives from six partner municipalities in Niagara: Grimsby, Lincoln, Niagara-on-the-Lake, Pelham, Thorold, and West Lincoln. The committee's mandate is to promote equal opportunity and accessibility by identifying and removing barriers for people with disabilities.  For information about the JAAC, contact the Office of the Clerk at 905-945-9634.